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 Good Practice Database

This database contains good practice examples on how the accessibility of public space and public transport can be improved, covering all categories of the ISEMOA Quality Management System.

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ISEMOA Good Practice Fact Sheet

Title in original language Radiobus
Title in English Bus for people with reduced mobility, bus on demand for hikers and cyclists
Location Orlicke hory & Podorlicko, Czech Republic
Year 2002
Initiator Regional bus operator
Developed by
(one pick only)
  • Operator
Implementation Area
  • Region
  • Rural
Supported accessibility level
  • Macro accessibility
  • Meso accessibility
Elements of the working process - Preconditions
  • User needs
Elements of the working process - Strategy
  • Programme / Plan
  • Partnerships
  • People
  • Budget
Elements of the working process - Implementation
  • Accessibility measures and accessibility planning
Elements of the working process - Monitoring and Evaluation
  • User / society results
  • Stakeholder feedback
Type of PRM Affected
  • Motor impaired
Application Field / Target area - Public Transport - Regional Bus
  • Service
  • Vehicle
  • Information
Application Field / Target area - Public Transport - other
  • Name: Cyclobus, Schoolbus, Ski bus
  • Service
  • Vehicle
  • Information
Why is it a good practice example? A regional bus operator provides regular services for PRM to facilitate their mobility and for school and preschool children to help them to reach the schools and preschools in the region. There is also the possibility for tourists and cyclists to order transport to several destinations - very cheaply. This helps to reduce individual car transport in the mountain region.
Background and Objectives / Aims The intention of the Radiobus operator was to create a system of public transportation in a small town of 15 thousand inhabitants that could transfer a passenger every hour as it can in large cities. An idea arose to include special minibuses in the transport system; a passenger would first book their connection by telephone on the line of the minibus he wants to use. In order to lower the cost of minibus transportation, the company was looking for other possible ways to make use of them and a solution was found in the form of transportation for people with reduced mobility. They decided to focus especially on a system of transportation for disabled children, taking them to and from school and pre-school, then they broadened the system and included transportation to 'protected workshops' and to after-school activities.
Implementation (incl. obstacles, public participation) Following seven years of advancement, the bus operator came to the conclusion that with a correct dispatching system they can effectively help parents with their day to day task of transporting their children to and from school, that they can enable mothers to return to work and that they can also facilitate the duties of social workers who need not worry about vehicles, drivers, repairs etc.

Consequently, other towns in the region turned to them for help in organising transportation of non-disabled children to village preschools out of town as their own preschools didn't have the capacity to cover the demand.

They were also approached by a union of villages that were trying to solve their situation when the last available mobile grocery store was discontinued. The organisation now transports seniors several times a week to the market in town where the bus parks directly in front of the entrance to make sure that even seniors using crutches can manage to do their shopping.

A flexible transportation system also requires a variable fleet of available vehicles. Over the years, this problem was treated and an idea of a special design of the interior lay-out of the bus was born. A manufacturer was approached who prepared all the requirements asked for.

Radiobus learned, through development and experience, how to prepare the best from of transportation for disabled persons and included the service of assistants, who are in charge of safety in all of their buses. They also tested, that if stories or songs for children are played on board of the buses, it helps to keep the children's attention and the transfer itself isn't such a problem for them.

Services for tourists and cyclists are complementary services provided to fill up the capacity of the vehicles. The tourists can reserve a vehicle one day before the trip by phone - the phone call is free of charge. They settle a time and destination of their trip and the driver picks them at on one of several meeting points. During the winter season the cyclobus changes into a ski bus and provides transport for skiers.
Conclusions (incl. output, analysis of benefits) In the basic municipal public transportation vehicle, up to 22 passengers can be transferred, but if required, it is possible to transport four wheelchair-bound persons after simple adjustments and other passengers who move around with difficulty can be helped onto the bus by a special platform that can be extended directly onto the sidewalk. It is possible to install a bed for recumbent passengers together with eight other passengers. In the future, the company plans to use this adjustment for trips and tours for PRM who must otherwise spend most of their time in bed.

The comfort and flexibility of services for tourists, cyclists and skiers allow visitors of the region to move around the mountains independently.
Source / Link web pages of the company, some information available also in English and polish version coming soon http://www.audis.cz/o-spolecnosti.htm
Information - documents leaflet - information for tourists (464 KB)
Pictures map of bus lines for PMR (176 KB)
radiobus (361 KB)