About the Project Isemoa
ISEMOA, short for “Improving seamless energy-efficient mobility chains for all”, has been co-funded by the European Union under the IEE 2009 STEER programme, grant agreement no. IEE/09/862/SI2.558304. The project ran from May 2010 until May 2013.
All travellers, but especially people with reduced mobility (PRM), often depend on a car for all their daily trips, due to the barriers they encounter in public spaces and public transport. PRM make up around a third of the European population and include people with disabilities, people with temporal impairments, people with small children, older people, people with heavy or bulky luggage, people with communication problems, etc.
By improving the accessibility of the whole mobility-chain, local and regional authorities can enable people with reduced mobility (PRM) to adopt a less car-dependent lifestyle and use sustainable modes (walking, cycling, and public transport) instead. Thus by improving the accessibility of public spaces and public transport, local and regional authorities can also achieve energy savings in transport. Furthermore, improving the accessibility of public spaces and public transport increases the quality of life and the attractiveness of the city or region for inhabitants and visitors.
ISEMOA helps local and regional authorities in Europe to increase energy-efficiency in transport by improving the accessibility of door-to-door mobility-chains and thus enabling all citizens and visitors (including people with reduced mobility (PRM)) to adopt a less car-dependent life-style.
In order to achieve this goal, ISEMOA has developed tailor-made quality-management systems for continuous improvement in the accessibility of the whole door-to-door mobility-chain in European towns, cities, and regions (in the following text these are referred to as ISEMOA-systems). These ISEMOA-systems are following a standardised quality management process based on the successful BYPAD, MaxQ, and MEDIATE-schemes.
At the core of the ISEMOA-systems is a moderated audit process that helps local and regional stakeholders, together with an external auditor, to assess the level of accessibility of public space and public transport in their area and to develop strategies and measures to continuously improve this.
The ISEMOA-systems apply a holistic approach by taking into account:
- the needs of all categories of PRM (i.e. people with disabilities, people with heavy or bulky luggage, people with small children, people with temporal impairments, people with non-average stature, older people,…)
- the whole door-to-door mobility-chain with sustainable transport modes, including walking, cycling, public transport, multi-modal mobility
- all kinds of barriers (i.e. barriers related to physical conditions, organisational aspects, attitudes of people,…)
- a comprehensive view of accessibility, which comprises the geographical perspective (distances, location), and service and network issues, as well as barrier-free design and construction of facilities, services and information
In order to develop the ISEMOA-systems according to the needs of the stakeholders, the project has placed a strong emphasis on the continuous involvement of all relevant stakeholder-groups (PRM, city-consultants, local / regional authorities, etc.) from the very start of the project. The development of the ISEMOA-systems has been an iterative process: prototypes of the systems have first of all been implemented in test-sites in 14 European countries, and then improved according to the feedback from stakeholders in the test sites.
The ISEMOA QM-system implementation process also aims to raise awareness among the local and regional decision-makers of the link between accessibility and energy-efficiency in transport, is initiating communication among all relevant local and regional stakeholders, and helping to bring forward a local or regional strategy for improvement of accessibility.